| "Professional
Telephonel Answering Service"
is fast becoming a phrase that gets used
too quickly by too many to describe a service
they have subscribed to or are offering.
Symmetry offers the real deal, technologically
more advanced than most answer services
and a 99.3% uptime record in 2006. Combined
with our friendly, efficient helpful operators
we truly are the pinnacle of “Professional
Answer Services”.
|
We
can accommodate calls for Sales
Campaigns, Information Lines, Booking lines,
Technical Support and many more types
of calls for a whole host of industries.
A Symmetry Campaign Manager will be assigned
to you to give a direct contact for real-time
campaign strategies. We are also able to
offer statistics transmitted through the
Internet to outline response, sales of products
and even show how each advertising medium
is performing. |
One
of the few ways a company can encourage
more customers to buy products or use additional
services is to find out how it has performed
in the past. And, as 29% of all sales made
during an outbound call were generated during
what started as a customer relationship
call, it is also an ideal time to introduce
other products or services.
Read
More on our outbound call services |
We
can manage the customers experience
from the time a fault has been reported
to the time it has been resolved, keeping
the customer fully aware of progress every
step of the wayby telephone, email or SMS-text.
All our operators are fully trained in various
systems such as
BT Wholesale eCo Repair. We have also
created our own in-house systems for companies
who wish to provide a high level of service
to their customers.
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