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Welcome
to the world of the internet answering service,
where old world meets the new.
This is a newly developed
service made possible by our operatives
now being totally web enabled. Now you can
offer live professional phone support to
your website visitors. We can even arrange
for an 0800 or 0870 for you.
We are able to aid your site
visitors with sales enquiries, product information
or customer service. Or perhaps more importantly,
we can take orders from customers who are
still uncomfortable about online transactions.
We give your customers an alternative to
form filling whilst being able to cross
sell related products.
Just one order taken
by us in a month, can over cover the cost
of this wonderful service!
eMail Management
– sales leads in real time. Our response
time last time checked was under 8 minutes
to provide a response message, a product
photo or a price quote! WOW!
eMail Customer Service
– Maybe you need our dedicated staff to
give your customers online some tender loving
care?
Web Portal
– An entire collection of interactive reports
about your project and account. From viewing
our telephone stats to your messages and
summaries of the dispositions showing the
average time per transaction type.
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Symmetry Telephone Answering | Call Centre Service Blog
